Econferencing FAQ's
What is Aircel eConference?
Aircel eConference is a desktop-based convergent conference system that integrates with multimedia communication like audio, video, and data collaboration.
Based on Aircel eConference system, enterprise employees at geographically distant locations can have a collaborative meeting over the Internet in real-time. It can be further extended to areas such as training, presentation, and collaboration.
What are the pre-requisites for Aircel eConference?
- Personal Computer/Laptop with Web Conference Application
- Web camera and Head-set
- 512 kbps of Internet connectivity
What all features & services will I get with this product?
What is unique about this service?
The eConference provides the high-quality audio, video and data conferences, Web-based conference scheduling, and management of conference sites.
Whiteboard sharing, application sharing, document sharing, web page sharing, referendum, voting, conference notification based on SMS, point to point/multi-point instant message and so on functions are provided by eConference.
Is installation of any software required to use eConference?
Currently, eConference client installation is required for end-users. In subsequent phases, a web client will be made available for end users.
Would this product work on my mobile?
eConference supports the access of not only multiple networks such as the PSTN, NGN, 2G, 3G, but also various types of terminals such as PSTN fixed-line phone, PC Client, 2G/3G mobile phone, SIP terminals and IAD.
Note: Subject to Regulatory Approval.
Note: Subject to Regulatory Approval.
What should I do if I forget my password?
Login Aircel eConference website and press the links for forget Password, according to the guidance you can get your password through SMS or E-Mail.
How do I contact Aircel eConference?
Customers requiring eConference service should get in touch with Aircel branch / circle office or contact through the web portal. Once the order is received and necessary pre requisites are in place, users will be assigned account and password used to access the eConference system.
How secure is Aircel eConference?
Usage of eConference is restricted by User Name and Password for each and every user.
For Enterprise Admin also, user name and password provide authentication and security. At the back-end, servers are hardened inside the data centre and meet the stringent security norms in place.
How to Start / Manage
Is there account activation involved? How will I know that my account has been activated?
eConference system will send SMS or E-Mail to you with your account and password after you activate account.
How do I start a Conference call?
Both reserved and instance conference is available for the enterprise. Moderator can start instance conference based on eConference client or schedule the conference through web client.
The attendees can be invited to join the conference or join the through input conference with conference ID and password on client.
The attendees can be invited to join the conference or join the through input conference with conference ID and password on client.
How do I inform the other participants about the Conference call?
eConference system will send SMS or E-Mail to the attendees with conference ID and password according to preset time.
What do I do if I lose my password?
Login Aircel eConference website and press the links for forget Password; according to the guidance you can get your password through SMS or E-Mail.
How many participants can I have in a conference call?
No more than 50 parties in a conference. However, multiple conferences can be clubbed together to form a large conference.
Can a person participate in a conference from any part of the world?
Users can access the eConference anywhere with IP network can be reachable.
What are the charges for this service?
Depending on the plan chosen, appropriate pricing can be discussed and finalized. The costs would be based on on-demand payment model with optional payouts for features like recording etc.
Can I arrange for a conference call at any time of the day?
Yes, both instant multimedia conference and reserved multimedia conference are supported by the Aircel eConference system. So the users can initiate the conference instantly or according to the scheduled agenda.
As an system administrator, can Aircel team have control over a conference call?
Enterprise information security and operation independency is fully considered by Aircel, thus administrator can’t monitor or control over the conference.
Can I record my Conference calls?
eConference client provides recording function if the user was assigned the right by moderator. Audio, Video and Data recording can be selected according to the requirements.





